1. Who we are
HiRes is an independently developed browser extension. For privacy questions, contact support@facailo.xyz.
2. Product page content
When you use HiRes on a supported product page, it reads the product images, visible option or variation information, video links and product fields that the page makes available. Supported marketplaces currently include Amazon, AliExpress, eBay, TikTok Shop, Temu, Etsy, Lazada and Walmart.
- Collection and file preparation happen locally in your browser.
- Product content, page URLs, images and files you download are not uploaded to HiRes.
- Download history and settings are stored in your browser’s local extension storage.
- Some page fields may be unavailable because of the marketplace, listing layout, region, login state or verification screens.
3. Information sent to our services
| Information | When it is sent | Purpose |
|---|---|---|
| Reading-rule update request | When the extension checks for rules, periodically (about every six hours) if automatic updates are enabled | Retrieve a small JSON data file with page-reading selectors and field mappings. The request does not include product content, your page URL or a user identifier. |
| Email address | When you enter your purchase email to recover or verify a licence | Locate the order and return or verify the matching licence. |
| Order details, including the purchase email and payment status | When a payment provider notifies us of a completed purchase | Issue and support the one-time Pro licence. |
Payment card and wallet details are handled by the checkout provider and are not stored in the extension. HiRes does not use analytics, advertising trackers or telemetry.
4. Reading-rule updates
Marketplace layouts change over time. HiRes can download a small JSON file containing data such as selector strings, field names and numeric thresholds from hires-rules.facailo.xyz. This file is data, not executable code. Automatic updates can be disabled in the extension settings.
5. Licence checks and payments
A Pro licence is a one-time purchase. When you choose to recover or verify a licence, the email address you provide is sent to our licensing service for that purpose. The extension verifies the signed licence locally on your device. Payment checkout is provided by a third party; we receive the order information needed to issue the licence and provide support.
6. Storage and deletion
Extension settings, local download history and the licence are stored on your device and can be removed by clearing the extension’s data or uninstalling HiRes. Purchase records may be retained as required for accounting, licence administration and customer support. You can request deletion of the email associated with an order by contacting us, subject to applicable record-keeping requirements.
7. Sharing and use
We do not sell or rent personal information. We do not use information for advertising, credit decisions or purposes unrelated to providing and supporting HiRes. We do not collect browsing history, keystrokes, precise location, health data or financial account credentials.
8. Children
HiRes is intended for people using online marketplaces and is not directed to children under 13.
9. Changes to this policy
If this policy changes materially, we will update the date at the top of this page and, where appropriate, mention the change in the extension’s release notes.
10. Contact
For privacy requests or questions, email support@facailo.xyz.