Amazon product videos live in two places: the video slot in the top gallery and the video modules inside A+ content further down. Some of them can be saved as a file, and some cannot, because the page never exposes a downloadable file. A tool can only grab the second kind when the page actually loads one. In HiRes, video downloads are a Pro feature, and the panel lists videos only where the page exposes them.
Where the videos actually are
Most people only notice the first spot. Open a listing and look at the thumbnail strip on the left: on listings that have video, the last thumbnail is usually a video, marked with a play icon and a runtime. Click it and the gallery area turns into a player.
The second spot is easier to miss. Scroll into the A+ content, the brand-built modules with comparison charts and lifestyle banners, and some brands embed a video module there too. It is a separate file from the gallery video, uploaded separately, so saving one never gets you the other. A listing can have either, both, or none.
Why the usual tricks come up empty
Images on Amazon sit at stable addresses, which is why the URL tricks in our Amazon image guide work. Video is different. Amazon's player streams most listing videos in small segments that the player stitches together as you watch. There is often no single video file at a single address anywhere in the page.
That one fact explains the failed attempts. Right-clicking gives you the player's menu, not a save option. Generic "download any video" extensions look for one file, find a pile of segments or nothing, and give up. Screen recording always works, but you get your screen's resolution instead of the source file, plus the progress bar and cursor if you are not careful. Fine for a quick reference. Not fine if quality matters.
The manual route, and its limits
If you are comfortable in Chrome's developer tools, you can sometimes find the source file:
- Open the product page and press F12 to open developer tools.
- Go to the Network tab and filter by "Media". Reload the page.
- Play the video in the gallery. Watch the Media list for a video file loading.
- If a single file appears, right-click it in the list and open it in a new tab, then save from there.
On plenty of listings you will instead see a playlist and a stream of small segment files. That is the segmented delivery described above, and stitching those back into one video is a project, not a download. This is the honest dividing line: when the page exposes a file, getting it is easy. When it does not, no setting or extension changes that.
Doing it with HiRes
HiRes checks the page you are on and lists the product media it can identify, images grouped as main, variant and detail, plus product videos where the page exposes them. If a downloadable video is there, it shows up in the panel and you save it like any other file, straight to your Downloads folder. Video downloads are part of Pro, a one-time $19; image downloads stay free.
The limit from the manual route applies to us too. If a listing's video only exists as a segmented stream, the panel will not list it, because there is no file to list. We would rather show you nothing for that listing than hand you a screen recording and call it a download. Login walls and regional storefronts can also hide media that a different Amazon site would show, so if a video matters, check the listing on the regional site where you found it.
A note on reusing videos. Listing videos are shot and paid for by the brand that sells the product. Downloading one to study pacing, angles and structure is normal research. Re-uploading it to your own listing is passing off someone else's work, and brands do report it. Treat downloaded videos as reference material, then shoot your own version.
Questions people ask
Can every Amazon product video be downloaded?
No. Some videos sit behind Amazon's streaming player as segmented files, and some pages never expose a direct video file at all. If the page does not hand the browser a downloadable file, no tool can produce one. What you can always do is note the listing and watch the video again later.
Why is there no save option when I right-click the video?
Amazon's player is a custom streaming player, not a plain video tag. The right-click menu belongs to the player interface, and the video itself is often delivered in small chunks rather than as one file sitting at one address. That is why the usual right-click trick that works for images does nothing useful for videos.
Are A+ content videos different from gallery videos?
They live in different parts of the page. A gallery video sits in the image gallery at the top, usually as the last thumbnail. A+ videos are embedded in the brand modules further down, between comparison charts and lifestyle banners. Both are uploaded by the brand, but they are separate files, so collecting one does not get you the other.
Do I need Pro to download videos with HiRes?
Yes. Image downloads are free, with no account and no daily cap. Product video downloads are part of HiRes Pro, which is a one-time $19 purchase and also adds ZIP packaging, image resizing and longer history. If a video is not exposed by the page, Pro does not change that; the panel only lists what the page actually loads.
Images free, videos when the page allows
HiRes gathers a listing's gallery, variant and detail images in one panel, and lists product videos where the page exposes a file. Video downloads are in Pro, $19 once.
Get HiRes for Chrome